Your Cart is Empty
Most items are handmade to order at our factory in Delta, BC, Canada. We strive to ship all orders within 10 business days (Monday to Friday, excluding holidays). Some items may take a little longer, while smaller items often ship in a few business days.
All mattresses thicker than 6" are shipped partially assembled and require basic assembly. The bottom six inches are already assembled in the cover, and any additional layers must be zipped into the mattress at home. Please exercise caution when opening to avoid damage.
Standard Shipping Charges
All standard shipping is via the curbside service. What is curbside shipping? The shipping company will deliver the item to your home, but they won't go inside your home or enter common areas found in multi-family dwellings. (eg. Apartment lobby or to a floor in a Condo building). If you live in a very rural area or on a remote island, it may only be possible to deliver to a depot in the nearest town.
We can ship to the Canadian Territories and the USA upon request. Please contact us for a quote.
White Glove Delivery
White Glove delivery and setup are available for most areas in Metro Vancouver. What is white glove delivery? The delivery company will deliver the item to a room of your choice, provided that it's easily accessible and free of obstacles. Please contact us to confirm service availability and cost in your area.
Customer Pickup
All orders can be picked up free of charge from our Delta factory. We will notify you by email or phone when your order is ready for pickup.
Delivery Times
The total delivery time (lead time + transit time) averages 1-3 weeks. We can often accomadete rush orders. Please, contact us if a more accurate estimation is required.
