We use raw cotton batting, and some people will initially notice an earthly smell that goes away withing a few weeks.

Our factory showroom has limited space and we have prioritized our latex mattresses. The large futon samples (25"x39") can be arranged in such a fashion that allows you to sample the feel of the model of choice.

Yes, latex has a natural odour. It's not bothersome to most people as it's not a chemical smell, but those with smell sensitives are more likely to notice something. We can air our the components at our factory upon requests. We recommend 2-3 weeks on these cases. Additionally, shredded latex pillows have the strongest odour of all latex products.

All Dunlop latex used in our mattress is GOLS-certified organic. The primary criteria for GOLS certification are:

• the organic latex content must by 95% or greater.
• no synthetic latex can be used

Additionally, all latex is strenuously tested for harmful substances, VOC's

Dunlop is the original process of manufacturing natural rubbers and remains the optional process for 100% natural and organic latex products. Dunlop is the only process that has commercially available GOLS-certified organic latex products.

Due to the nature of our products, all returns will be subject to a 20% re-stocking and recycling fee. Any shipping or delivery related charges are non-refundable.

Most items are handmade to order at our factory in Delta, BC, Canada. We strive to ship all orders within 10 business days (Monday to Friday, excluding holidays). Some items may take a little longer, while smaller items often ship in a few business days. 

All mattresses thicker than 6" are shipped partially assembled and require basic assembly. The bottom six inches are already assembled in the cover, and any additional layers must be zipped into the mattress at home. Please exercise caution when opening to avoid damage.

Standard Shipping Charges

Pillows and Cover - $25
Mattress Toppers - $50
Mattresses - $100

Free Shipping on Orders Over $2500

All standard shipping is via the curbside service. What is curbside shipping? The shipping company will deliver the item to your home, but they won't go inside your home or enter common areas found in multi-family dwellings. (eg. Apartment lobby or to a floor in a Condo building). If you live in a very rural area or on a remote island, it may only be possible to deliver to a depot in the nearest town.

We can ship to the Canadian Territories and the USA upon request. Please contact us for a quote.